The Unfair Commercial Practices Directive (UCPD) currently serves as the EU’s primary legal safeguard for fair business-to-consumer marketing across the single market. For apparel and footwear brands operating in the EU, whether online or in-store, the UCPD remains the foundational regulation governing claims around sustainability, discounting practices, online design patterns, and more.
The UCPD was implemented in 2005, prohibiting any commercial practice that is misleading, aggressive, or otherwise unfair, whether it occurs before, during, or after the sale. The main purpose of the directive: protect consumers and boost consumer confidence.
In the fashion industry, several companies have already come under regulatory scrutiny for breaching UCPD provisions. For example, the Dutch Authority for Consumers and Markets flagged H&M and Decathlon for using sustainability-related terms like “Conscious” and “Ecodesign” without clear definitions or supporting evidence. Both brands were required to revise their labeling and marketing practices in response.
With the European Commission now expected to withdraw the proposed Green Claims Directive – a regulation that would have required companies to substantiate eco-labels and claims using the Product Environmental Footprint (PEF) method – the UCPD remains the central enforcement tool against greenwashing in the EU.
In this article, we unpack the core requirements of the UCPD and the upcoming Empowering Consumers for the Green Transition directive for the fashion industry, particularly in the context of growing scrutiny around environmental marketing.
In 2024, the EU adopted the Empowering Consumers for the Green Transition directive, a landmark update to the Unfair Commercial Practices Directive (UCPD) that brings sharper rules against greenwashing and planned obsolescence. For fashion and textile brands, this marks a regulatory turning point. Vague, feel-good claims like “eco-friendly,” “climate neutral,” or “sustainable”,which were once widely used in product marketing, will no longer be permitted unless they are backed by independently verified data and reflect recognized excellent environmental performance. Similarly, using self-designed “eco-labels” or sustainability badges without a credible third-party certification scheme is now considered misleading and explicitly banned.
Another major change: brands can no longer make whole-product environmental claims if they only apply to a small component (e.g. “recycled jacket” when only the zipper is recycled), or base claims on carbon offsetting outside the supply chain. These updates close critical loopholes that allowed selective storytelling in sustainability marketing.
The directive enters into force across all Member States from September 27, 2026.
Previously, many of these practices fell into a legal grey zone – potentially misleading, but not formally blacklisted. With the revised UCPD, the rules are clear: if a claim isn’t verifiable, specific, and relevant to the entire product or process, it’s not compliant. For fashion brands, this means building claims on solid, product-level environmental data,and being able to show the evidence.
While the Unfair Commercial Practices Directive applies to a broad range of commercial practices, we’re going to focus on how it applies to environmental claims and labeling.
According to the UCPD, the term “environmental claims” refers to “the practice of suggesting or otherwise creating the impression (in a commercial communication, marketing or advertising) that a good or a service has a positive or no impact on the environment or is less damaging to the environment than competing goods or services.”
To comply with the UCPD, all environmental claims must adhere to the following requirements:
Claims Must Be Specific and Verifiable
Vague or generic terms such as “eco-friendly,” “green,” “sustainable,” or “climate neutral” are prohibited unless backed by recognized, verifiable certification.
Allowed: "Made with 95% GOTS-certified organic cotton"
Not allowed: "Sustainably made" (without substantiation)
Whole-Product Claims Must Match the Entire Product
It is prohibited to claim that a product as a whole is sustainable, recycled, or biodegradable if only one component meets the claim.
Allowed: “This T-shirt's stitching is made from recycled polyester.”
Not allowed: “Recycled T-shirt” (if only the label or thread is recycled)
Comparative Claims Require Full Transparency
Comparative statements like “30% lower CO₂ emissions than last year’s model” must specify:
Allowed: “This shoe generates 2.1 kg CO₂e, compared to 3.0 kg CO₂e for the 2022 version, based on cradle-to-gate LCA.”
Not allowed: “Our greenest shoe yet” (without explanation or benchmark)
Claims Must Cover the Entire Product Life Cycle
Any claim made by an apparel or footwear brand should take into consideration a product’s environmental impact across its entire lifecycle, including the supply chain.
Allowed: “Designed for disassembly: This sneaker features removable soles and mono-material uppers, making it easier to recycle after use.”
Not allowed: “Recycled sneaker” (when only the laces are made from recycled polyester and the rest of the shoe is glued together using multiple incompatible materials that cannot be separated or recycled)
Avoid Misleading by Omission
Highlighting one positive environmental feature while ignoring other significant negative impacts is considered misleading. This includes selective disclosure of benefits while hiding the broader footprint.
Allowed: “Contains recycled polyester; however, production still uses virgin fossil-based dyes.”
Not allowed: “Eco jacket” (if high-impact materials or processes are involved and not disclosed)
Product-Specific Claims Cannot Be Based on Corporate Averages
A sustainability claim for a single product must be based on that product’s actual attributes, not the brand’s general performance across its catalogue.
Allowed: “This dress contains 50% recycled wool.”
Not allowed: “All our products contain 50% recycled materials” (if the specific item in question does not)
Independent Verification Is Required for Fashion Sustainability Labels
Sustainability labels, logos, or visual badges must be based on independently verified schemes, publicly accessible, and not created by the brand itself.
Allowed: “Certified by OEKO-TEX® Standard 100”
Not allowed: Use of a self-designed “eco-logo” with no third-party validation
Durability and Repairability Information Must Be Disclosed
Fashion brands are now required to disclose whether commercial durability guarantees exceed the legal 2-year minimum, as well as whether and how the product can be repaired.
For serious violations (like misleading environmental claims or aggressive marketing), fashion brands can be fined up to 4% of their annual turnover. If a company’s turnover is not known, the fine must be at least €2 million.
UCPD |
Empowering Consumers Directive |
|
Application Date |
In force since 2007 across the EU |
New rules apply from September 27, 2026 |
Scope |
Prohibits unfair, misleading, and aggressive commercial practices in B2C transactions |
Expands scope to include sustainability-related practices like greenwashing, durability misrepresentation, and premature obsolescence |
Environmental Claims |
Misleading claims were prohibited, but generic terms (e.g., “eco-friendly”) were often tolerated if not blatantly false |
Generic environmental claims (such as "green," "sustainable," or "climate neutral") are prohibited unless supported by recognized certifications or verified evidence |
Sustainability Labels |
No explicit rules on self-created eco-labels |
Self-declared sustainability labels not based on public authority schemes or third-party certification are banned |
Offsetting-Based Claims |
Not explicitly regulated |
Carbon neutrality or reduced impact claims based solely on carbon offsetting are prohibited (e.g. “CO₂ neutral certified”) |
Whole-Product Misrepresentation |
Governed by general principles on misleading practices |
Now explicitly prohibited to apply a claim to the full product or company when it only applies to a part (e.g. “Recycled sneaker” when only the laces are recycled) |
Durability & Repairability |
Not addressed in UCPD |
Brands must disclose if a product contains features that limit durability, or if repair is not possible. Misleading consumers about these aspects is prohibited |
Use of Legal Requirements in Marketing |
Practices evaluated case-by-case |
Prohibited to market legal compliance (e.g. “free from banned chemicals”) as a unique feature if it applies to all market offerings |
Pre-contractual Transparency (B2C) |
Limited to general info on goods and services |
Adds requirements for pre-contract info on: durability guarantees (via harmonized label), software updates, repairability score, and spare parts availability |
Enforceability |
Misleading practices judged case-by-case under Articles 5–9 |
Expanded with new blacklisted practices — prohibited in all circumstances, making enforcement easier |
The Unfair Commercial Practices Directive requires brands to have deep insights into their products’ environmental footprint. That means: no compliant claim without structured, accurate data. For brands still relying on spreadsheets, supplier PDFs, or disconnected reporting tools, the risk of non-compliance is high.
That’s why apparel and textile companies must start building their data infrastructure now. Early preparation is essential to avoid last-minute scrambles, verification failures, or greenwashing penalties.
Carbonfact is your environmental data platform enabling rapid, scalable, and compliant product-level impact measurement
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